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runtime: exception at unknown PC on Windows when using webroot anti-virus #41138

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wa2nfn opened this issue Aug 30, 2020 · 33 comments
Closed

runtime: exception at unknown PC on Windows when using webroot anti-virus #41138

wa2nfn opened this issue Aug 30, 2020 · 33 comments
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NeedsInvestigation Someone must examine and confirm this is a valid issue and not a duplicate of an existing one. OS-Windows
Milestone
Go1.16

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@wa2nfn
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wa2nfn commented Aug 30, 2020 •
edited

What version of Go are you using (go version)?

$ go version 1.15 windows amd64

Does this issue reproduce with the latest release?

yes

What operating system and processor architecture are you using (go env)?

go env Output
$ go env
set GO111MODULE=
set GOARCH=amd64
set GOBIN=
set GOCACHE=C:\Users\owner\AppData\Local\go-build
set GOENV=C:\Users\owner\AppData\Roaming\go\env
set GOEXE=.exe
set GOFLAGS=
set GOHOSTARCH=amd64
set GOHOSTOS=windows
set GOINSECURE=
set GOMODCACHE=C:\Users\owner\go\pkg\mod
set GONOPROXY=
set GONOSUMDB=
set GOOS=windows
set GOPATH=C:\Users\owner\go
set GOPRIVATE=
set GOPROXY=https://proxy.golang.org,direct
set GOROOT=c:\go
set GOSUMDB=sum.golang.org
set GOTMPDIR=
set GOTOOLDIR=c:\go\pkg\tool\windows_amd64
set GCCGO=gccgo
set AR=ar
set CC=gcc
set CXX=g++
set CGO_ENABLED=1
set GOMOD=
set CGO_CFLAGS=-g -O2
set CGO_CPPFLAGS=
set CGO_CXXFLAGS=-g -O2
set CGO_FFLAGS=-g -O2
set CGO_LDFLAGS=-g -O2
set PKG_CONFIG=pkg-config
set GOGCCFLAGS=-m64 -mthreads -fno-caret-diagnostics -Qunused-arguments -fmessage-length=0 -fdebug-prefix-map=C:\Users\owner\AppData\Local\Temp\go-build564260466=/tmp/go-build -gno-record-gcc-switches

What did you do?

Windows did an update. I updated to go 1.15

windows 1904.450

I built and ran my code which has NOT changed. It appeared ok. Then intermittently got the runtime exception about unknown pc. I rebuilt, and ran with as: go run, go build, go build -ldflags="-s -w" (my normal build) it SEEMED more likely to fail with -w.
It SEEMED to work until the build with the -w flag, then again intermittently failed without any of the run/build approaches.
Decided to eliminate my code to see if it was the env, or my pc memory.

So I wrote std HelloWorld.go and still intermittently got the issue.

Below is latest run of my code built with both flags, first run OK, Enter the cmd again and this time failure as shown below.

What did you expect to see?

$ ./mcpt.exe

mcpt version: 1.2.1 08/23/2020 Copyright 2020

Error: Either you forgot a required option, or you are a New User.

    New User -
            run: mcpt -help=tour
            or

            run: mcpt -help
            to review options

            or see the MCPT User Guide.

$ go version
go version go1.15 windows/amd64

owner@Mr-Finn MINGW64 ~/TTT/NEW/MCPT
$ go env
set GOMOD=
set CGO_CFLAGS=-g -O2
set CGO_CPPFLAGS=
set CGO_CXXFLAGS=-g -O2
set CGO_FFLAGS=-g -O2
set CGO_LDFLAGS=-g -O2
set PKG_CONFIG=pkg-config
set GOGCCFLAGS=-m64 -mthreads -fno-caret-diagnostics -Qunused-arguments -fmessage-length=0 -fdebug-prefix-map=C:\Users\owner\AppData\Local\Temp\go-build280805674=/tmp/go-build -gno-record-gcc-switches

What did you see instead?

$ ./mcpt.exe
Exception 0xc0000005 0x0 0x7ffa795d0fff 0xa50000
PC=0xa50000

runtime: unknown pc 0xa50000
stack: frame={sp:0x92e820, fp:0x0} stack=[0x0,0x92ff00)
000000000092e720: 000000000092e768 000000000092e790
000000000092e730: 000000000092e758 000000000092e750
000000000092e740: 000000000092e754 0000000000170000
000000000092e750: 0000000000000000 0000000000000000
000000000092e760: 0000000000000000 0000000000000005
000000000092e770: 000000000092e8b8 00007ffa76f29f38
000000000092e780: 0000000000ab42c0 00007ffa793f46ce
000000000092e790: 00007ffa793d00e8 0000000000af6b20
000000000092e7a0: 00007ffa76f29f32 000000000092e7f0
000000000092e7b0: 004f0044004e0049 0053005c00530057
000000000092e7c0: 0000000000ab42c0 0000000000000000
000000000092e7d0: 0000000000aeaf20 006c006400050005
000000000092e7e0: 00007ffa76f29f32 0000000000000000
000000000092e7f0: 00007ffa00000000 00007ffa793d00e8
000000000092e800: 0000000000000000 0000000000000000
000000000092e810: 0000000000000001 00007ffa793f3783
000000000092e820: <0000000000000001 0000000000000000
000000000092e830: 0000000000000000 000000000092e928
000000000092e840: 0000000000000000 0000000000000000
000000000092e850: 0000000000000000 0000000000000000
000000000092e860: 0000000000af6b20 00007ffa79520f00
000000000092e870: 0000000000ab42c0 00007ffa79523520
000000000092e880: 000000000000097d 00007ffa7697ccb8
000000000092e890: 00007ffa7697a148 00007ffa79520f28
000000000092e8a0: 00007ffa79533d4f 00007ffa76970000
000000000092e8b0: 00007ffa79525b14 00007ffa79450aa0
000000000092e8c0: 0000000000000000 0000000000000000
000000000092e8d0: 0000000000000000 0000000000000000
000000000092e8e0: 0000000000af5f40 0000000000000044
000000000092e8f0: 0000000000000003 00007ffa7953a3f0
000000000092e900: 0000000000000001 000000000092eb00
000000000092e910: 0000000000aeaf20 00007ffa79431448
runtime: unknown pc 0xa50000
stack: frame={sp:0x92e820, fp:0x0} stack=[0x0,0x92ff00)
000000000092e720: 000000000092e768 000000000092e790
000000000092e730: 000000000092e758 000000000092e750
000000000092e740: 000000000092e754 0000000000170000
000000000092e750: 0000000000000000 0000000000000000
000000000092e760: 0000000000000000 0000000000000005
000000000092e770: 000000000092e8b8 00007ffa76f29f38
000000000092e780: 0000000000ab42c0 00007ffa793f46ce
000000000092e790: 00007ffa793d00e8 0000000000af6b20
000000000092e7a0: 00007ffa76f29f32 000000000092e7f0
000000000092e7b0: 004f0044004e0049 0053005c00530057
000000000092e7c0: 0000000000ab42c0 0000000000000000
000000000092e7d0: 0000000000aeaf20 006c006400050005
000000000092e7e0: 00007ffa76f29f32 0000000000000000
000000000092e7f0: 00007ffa00000000 00007ffa793d00e8
000000000092e800: 0000000000000000 0000000000000000
000000000092e810: 0000000000000001 00007ffa793f3783
000000000092e820: <0000000000000001 0000000000000000
000000000092e830: 0000000000000000 000000000092e928
000000000092e840: 0000000000000000 0000000000000000
000000000092e850: 0000000000000000 0000000000000000
000000000092e860: 0000000000af6b20 00007ffa79520f00
000000000092e870: 0000000000ab42c0 00007ffa79523520
000000000092e880: 000000000000097d 00007ffa7697ccb8
000000000092e890: 00007ffa7697a148 00007ffa79520f28
000000000092e8a0: 00007ffa79533d4f 00007ffa76970000
000000000092e8b0: 00007ffa79525b14 00007ffa79450aa0
000000000092e8c0: 0000000000000000 0000000000000000
000000000092e8d0: 0000000000000000 0000000000000000
000000000092e8e0: 0000000000af5f40 0000000000000044
000000000092e8f0: 0000000000000003 00007ffa7953a3f0
000000000092e900: 0000000000000001 000000000092eb00
000000000092e910: 0000000000aeaf20 00007ffa79431448
rax 0x7ffa7697d85c
rbx 0x7ffa7697d85a
rcx 0x41
rdi 0xffffffffffbadd11
rsi 0x0
rbp 0x7ffa769a9f00
rsp 0x92e820
r8 0x0
r9 0x0
r10 0x0
r11 0x97c
r12 0xc000007a
r13 0x0
r14 0x7ffa7697d85c
r15 0x7ffa793d0000
rip 0xa50000
rflags 0x10206
cs 0x33
fs 0x53
gs 0x2b
@ianlancetaylor ianlancetaylor changed the title runtime exception pc runtime: exception at unknown PC on Windows Aug 31, 2020
@ianlancetaylor ianlancetaylor added the NeedsInvestigation Someone must examine and confirm this is a valid issue and not a duplicate of an existing one. label Aug 31, 2020
@ianlancetaylor ianlancetaylor added this to the Go1.16 milestone Aug 31, 2020
@ianlancetaylor
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CC @alexbrainman

@davecheney
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I have a feeling we had a report of a very similar issue about two weeks ago but search 🤷

@alexbrainman
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I have a feeling we had a report of a very similar issue about two weeks ago but search 🤷

@davecheney do you mean #40401 or #40469 ? Does not look very similar to me.

@wa2nfn how much memory do you have in your PC? Also you did not show us the source code of your program. What does it look like? I would like to try to reproduce this issue myself. How can I do it?

Thank you.

Alex

@networkimprov
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Alex, perhaps due to ASLR?

@alexbrainman
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Alex, perhaps due to ASLR?

I would not know.

Alex

@networkimprov
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@wa2nfn maybe try go build -buildmode=exe ...

@wa2nfn
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wa2nfn commented Aug 31, 2020 via email

@wa2nfn
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wa2nfn commented Aug 31, 2020 via email

@networkimprov
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networkimprov commented Aug 31, 2020 •
edited

Would you be able to try it on a different Windows box running the same OS?

EDIT: Also it would help if you can post the code required for -help=tutors

@wa2nfn
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wa2nfn commented Sep 1, 2020 via email

@wa2nfn
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wa2nfn commented Sep 5, 2020

Problem is back. Since last email, because I suspected it was my PC:

PC restored to windows 8.1 and then upgraded from microsoft to Windows 10Home Edition 10.0.1901 Build 19041

Reloaded all app from official sites: go 1.15, bash. I am building and running windows exe. Executing in a Windows terminal window.

As before I can run my code with a number of different options some create a large map and slice but other than than its parse, generate random numbers, create text and print it.

Again after a half dozens executions one after the other I will crash with the stack trace that ALWAYS has a complaint about a PC.

This build was again using ldflags -s -w

@networkimprov
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networkimprov commented Sep 5, 2020 •
edited

cc @randall77 @aclements @prattmic

Possibly same as #40878

@networkimprov networkimprov mentioned this issue Sep 5, 2020
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@networkimprov
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networkimprov commented Sep 6, 2020 •
edited

@wa2nfn try this and post its output (assuming the Windows command prompt)

set GOTRACEBACK=system
./mcpt.exe ...

@wa2nfn
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wa2nfn commented Sep 6, 2020 via email

@networkimprov
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We want output for a failure, yes.

A second pass with -buildmode=exe could be useful if it produces a different state on failure.

@wa2nfn
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wa2nfn commented Sep 7, 2020 via email

@networkimprov
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skeptical of the cmd you gave me: set GOTRACEBACK=system ./mcpt.....

Just to clarify, it's two separate commands, and the "..." was meant as a reference to whatever params you've used previously.

@wa2nfn
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wa2nfn commented Sep 7, 2020 via email

@networkimprov
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Hopefully we'll get some help from the runtime team, whom I cc'd above.

Ping back if there's no progress soon here or #40878

@wa2nfn
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wa2nfn commented Sep 9, 2020 via email

@networkimprov
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Does mcpt use cgo? Mistakes with it can cause memory corruption.

Could you create a subset of mcpt, or small program, that reproduces the crash and share that?

Another thing to try is building with the race detector.

@wa2nfn
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wa2nfn commented Sep 9, 2020 via email

@networkimprov
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Since you've isolated this to an external source, I think you're done :-)

FYI, cgo is a way to call C language libraries from a Go program.

@wa2nfn
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wa2nfn commented Sep 9, 2020 via email

@networkimprov
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The Go ecosystem is relatively tiny compared to what you're used to.

@networkimprov
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Can you retitle this issue to indicate that the problem was Webroot?

@wa2nfn
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wa2nfn commented Sep 9, 2020 via email

@ianlancetaylor ianlancetaylor changed the title runtime: exception at unknown PC on Windows runtime: exception at unknown PC on Windows when using webroot anti-virus Sep 9, 2020
@wa2nfn
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wa2nfn commented Sep 11, 2020

While the problem is the interaction with WEBROOT - when both WEBROOT wakes up and does its scanning AND the Go exe which run either in bash or the windows command line cause Go to dump the stack trace, its baffling to image what computer resource a 5 line HelloWorld would use that a "go build" or "go run" would not. There has never been a crash during compile, even if they run for 15-30 seconds on my device.

I would really hope that both the Go support would have a solution, as well as WEBROOT. In the case of WEBROOT they scan the exe and have no issue with it, Its just a runtime problem.

@networkimprov
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Webroot may recognize the Go tooling binaries and leave them alone, and fail to recognize Go-built binaries.

@ianlancetaylor
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I suggest that you contact WEBROOT and ask them what is going wrong. If there is something that we can change in the Go toolchain to avoid the problem, we can take a look at doing that.

But I suspect that @networkimprov is correct.

@viveklak viveklak mentioned this issue Feb 4, 2021
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@jimitheat
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Just made the decision to uninstall webroot. I was going mad with the number of errors I was getting with the runtime errors etc.

Everything compiles correctly now.

@wa2nfn
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wa2nfn commented Feb 24, 2021

I had to use their white lsit and avoid all my go exes. You should add a compliant to the webrot support link, thier response to me was they had only2 complaints about Go so it wasn't worth looking into.

@jimitheat
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nah screw it, I removed it. They asked for feedback and I gave them feedback. If they don't read my feedback, it's their own demise. It's not my responsibility to get their customer support to listen to me, I just take my business elsewhere

@golang golang locked as resolved and limited conversation to collaborators Feb 24, 2021
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NeedsInvestigation Someone must examine and confirm this is a valid issue and not a duplicate of an existing one. OS-Windows
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Go1.16
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@davecheney @networkimprov @ianlancetaylor @alexbrainman @wa2nfn @jimitheat